Hello,
If your phone's hotspot is working but your home connection is not, something in your home connection is blocking access to Destiny 2.
You may need to try switching to different DNS settings on your router. [url=https://developers.google.com/speed/public-dns/docs/using]Here is a guide from Google on how to do so.[/url]
You can also do a quick IP refresh by putting these commands into a computer, or by unplugging your router overnight:
[quote](1) Press Windows Key + S at the same time.
(2) Type “cmd” without quotations and press enter.
(3) Type “ipconfig /release” without quotations and press Enter.
• a) Wait for command to finish running
(4) Type “ipconfig /renew” without quotations and press Enter.
• a) Wait for command to finish running
(5) Type “ipconfig /dnsflush” without quotations and press Enter.
• a) Wait for command to finish running
(6) Type “exit” without quotation marks and press Enter.[/quote]
If these do not solve the issue, the next step is to directly contact your internet provider. You may need a public IP refresh or reset. While working with them, it's recommended to try logging in to the game several times, as that can help in finding the specific issue.
English
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Edited by buccy: 12/13/2018 11:39:06 PMthe issue is its a community wifi because I'm at college. I did the IP refresh and it didn't work I also did the google thing
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Edited by Blump: 12/14/2018 12:40:28 AMIf you’re using a public WiFi connection it is almost definitely not configured correctly for D2. Your not going to have much luck playing on WiFi in general, but it’s even worse on a network like that.