I'm a member of a clan that has recently hit rank 5. We unlocked all four of our clan activity engrams for the week. I had collected one, with three more I hadn't yet collected.
Today, my clan shows for me - and only me - to be rank 2 and, crucially, I cannot collect my engrams. Other members of my clan still receive rank 5 benefits and have access to those engrams.
An issue that might be tangentially related is that my triumphs always show as 0. I feel as though there may be an issue with the accuracy of my account information.
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2 RepliesI can’t speak on your clan issue, as I’m not sure what may be going on. As for your triumphs, have you gone to the in-game triumphs menu & claimed/redeemed the earned triumphs yet? You won’t get the points until you claim/redeem them.