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Edited by BNGHelp6:
9/7/2018 5:00:03 AM
22
Can't redeem code for forsaken.bungie please reply
I try to redeem code on xbl and the loading screen appears with a loading icon and disappears after a couple seconds
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41 RepliesHi again. Players need to ensure that their account owns all prior Destiny 2 content - gamesharing will not count as owning content. We are actively tracking this issue. Are you trying to receive the standalone version of Forsaken? What does the error message say, if any, when trying to redeem the code?
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1 ReplyMy friend just gifted me forsaken and I’m having this exact problem and it’s 2 WEEKS after the game has been released when will this get fixed?
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PSA: If you want forsaken before tuesday get on microoft chat, they will cancel the code add the money to your account then buy it directly for you
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5 RepliesThis is absolutely appalling! It is 6 days past launch and there is still no fix for this!? There are so many players that are having this issue and no one can come up with a way to correct it? I really don't care who's end the problem is on whether it be MS, Bungie, or Activision someone need to come up with some kind of solution. Loyal players that have paid for and just want to play your game have to sit on the side lines and watch other players get all the new gear and weapons and hit max light level before we even get to touch it.
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7 RepliesEdited by CANAD1AN HaZE: 9/9/2018 4:38:31 PM[quote]I try to redeem code on xbl and the loading screen appears with a loading icon and disappears after a couple seconds[/quote] UPDATE: a Microsoft agent was able to put the game, with some extra perks, directly onto my xbox. I suggest connecting with an agent, and demanding they do the same thing, since it is definitely possible. The agent i spoke with was Kurt B
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1 ReplyEdited by Optimus_immortel: 9/8/2018 11:06:41 AMMy friend has the same issue but it may be because of region lock out is it possible to exchange that code for another region's code???? (I bought them the game because they couldn't afford to pay for it. I'm from Aus and they are canada)
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Ok I have been playing Forsaken this week and now I can't get in to Forsaken, Just asks me if I want to purchase Forsaken. I have already finished half the story got gear and weapons but the game acts like we don't have it? Help please Bungie.
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4 Replies
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Good (well... Not so good) to know that i'm not alone in this problem. A friend gifted me Forsaken the other day (on Xbox) and it just won't redeem. It loads, and loads again... Then just closes out the redeem code page and sends me to the store deals page. My friend went to Xbox support, which told him to go to Bungie support; only to send him back to Xbox support with no answers! He spent fourty dollars so I could go through the expansion with him, and so far it's just money down the drain. I really hope this gets resolved sooner instead of later, this is rediculous. I want to go through the story and avenge my favorite Vanguard - not have my friend and I get jipped by one of our favorite games.
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1 ReplyI am having problems with play station not redeeming my codes for forsaken . it said thank you complete but then it tells me I have to buy it .I already have the rest of the game .I got my codes from game stop .lame
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8 Replies
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1 ReplySame issue here man and it all happened when xbox services went haywire Wednesday evening. Its bullsh*t that they cant slide us another code or anything even after being dedicated to destiny since day one. Countless dollars invested in this company and no one can just own a mistake made by them as of it would be a surprise that bungie of all companies would have a networking issue...bit that's none of my bussiness
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Hey Bungie please respond (again). As you can see many players are reporting the same problem
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28 RepliesEdited by BNGHelp6: 9/8/2018 1:46:38 AMHi there. Thank you for the report. Players need to ensure that their account owns all prior Destiny 2 content - gamesharing will not count as owning content. UPDATE: We are actively tracking this issue. Does any type of error message occur?
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2 RepliesSame here dlc was gifted to me and just won't redeem and same thing from Microsoft just wait
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im in the same boat...even tried the beta versions of the windows apps and nothing will redeem my gifted forsaken. sad face..
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They want y’all to buy the bundle. I bought the legendary edition with cayde 6 Statue and now I can’t redeem my annual pass. It gave me credits to buy but I can’t buy in game or in the store. GameStop can’t help either. Stupid
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Thank you for this thread. I was thinking I was the only one having this problem. Glad to know it's widespread so it's addressed soon.
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2 RepliesSpoke to Xbox customer service they said it's just forsaken being affected by this and they are working with Bungie if that's at all an update for you guys
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6 RepliesWhere did you preorder through?
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Same here
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1 ReplyYup, same exact issue. Tried on console, website, phone, xbox windows 10 app, everywhere. Talked to 4 people on xbox support and they all just said "keep waiting". At least yesterday they saidd to look out for an email because they escalated it to higher support.
