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8/29/2018 5:41:01 AM
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I lost two itens using app transfer

Hi, Be careful, if someone try to transfer some item from postmaster after today update (items automatically transfered because slot change) with a destiny app, that will be lost. I had this issue today.

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  • Edited by Kell of Kellogs: 8/29/2018 6:11:42 PM
    Hey there, It is not possible for an item to be deleted when transferring it. You will want to separately check each of your characters’ vaults and inventories in game. Viewing on the companion app may not accurately represent your items. Please note that Bungie is unable to restore lost or deleted items. https://www.bungie.net/en/Help/Article/12211

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    • Someone from support could help me?

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    • Check the vault in-game. Items do not transfer direct to a character, they pass through the vault first, so are usually found there if an issue occurs. Also - make sure you have updated your app, there was an update today - likely to match the new update for the game.

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