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7/5/2018 10:12:19 PM
5
Error code SAXOPHONE
Hello,
I recently bought Destiny 2 as I thought it's a great game.(I have never tried the trail version). I bought the normal game. However, every time I try to start the game I get greeted by the error code saxophone.
I have restarted Battle.net, restarted the PC, ran Battle.net and Destiny 2 as administrators, none of which have given me any progress. I also repaired the files multiple times, and reinstalled the game, which also have given me nothing sadly.
Lastly I tried playing it on a different pc, on which it turned out to actually work, but as that is not my main pc I'd rather not play it on there.
I really hope someone here knows how to help me.
With kind regards.
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22 RepliesEdited by Gamer jx: 7/5/2018 10:20:15 PMHello, Did you fully uninstall Destiny 2 and the Blizzard app on the PC and do a full reinstall making sure you are installing the full game not the free trial.
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13 RepliesEdited by BNGHelp6: 7/5/2018 10:19:14 PMGreetings, and thank you for your report. Since you've already gone through basic troubleshooting steps, here are some other steps to try: 1. Completely uninstall both Destiny 2 and the Battle.net application 2. Delete the following local cache/settings directories: %APPDATA%\Bungie\DestinyPC 3. Reinstall both Destiny 2 and the Battle.net application [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc. [/b] Once you've deleted the DestinyPC cache, try playing again to see if the crashes still persist. If they no longer occur, great. If they still occur, I will followup with additional steps. Let me know if these steps have helped you, and if not, we can try other troubleshooting steps.
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I also got this error code, just installed the game due to its free weekend. I cant see why I should need to reinstall -blam!-ing everything since I just installed it for the first time. So what should I do?
