{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/10/2016 2:22:14 AM
1
Highest Light Level Character Deleted
So I just logged into Destiny and had my controller just sitting on the bed. the cursor was over my 381 warlock and the character was instantly deleted. no prompts, no warnings, just deleted. Do any of you know who to contact to see what happened? I can't even find an email to send to Bungie to make them aware of the problem. i have been a day 1 player and for any of you who have made that grind since day 1, you know how grieved you would feel to have lost it all. words can not describe how upsetting this is and how it should not be that simple to delete something you have spent hundreds and hundreds of hours in! I know the policy on not restoring deleted characters, but thought I give it a shot. IDK what happened. This was not an accidental deletion or hacked account, no share play was on, account is not hacked. What can be done??? thanks for your consideration.
English
#Help
-
2 RepliesHey there, Bungie is not able to restore deleted items as part of their [b][url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url][/b]. [quote]The following services cannot be provided: [u][b]Recovery of dismantled, scrapped, deleted, or otherwise discarded items*[/b][/u] Recovery of Infused items Refund materials on accidental reforged weapons Reset or refund weapon and armor upgrades Refund currencies on accidental purchases Transfer of items or characters between platform accounts Reset character features Restore deleted characters[/quote] Sorry about that. [spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]
