I've been wracking my brain over this issue and need help with getting this resolved. Essentially:
- Have 4 accounts associated/linked to my Bungie.net profile (PSN, XBL, PC (Steam), and Stadia
- They all appear in my Cross Save set up
- PSN, PC, Stadia all work fine with the Cross save setup, characters are all set up no problem
- on XBL, my characters have not transferred over, despite by XBL gamertag showing up accurately in the cross save set up
- Go to deactivate cross save, get "The account you attempted to verify is not linked to your currently logged in account." even though my XBL account IS IN FACT linked to my bungie.net profile
- Go to log in to Bungie.net and link the XBL account to the bungie.net profile again, error "Unlinking has failed because you are attempting to link an account that is involved in Cross Save. Please sign in with that account separately, undo its Cross Save pairing, and then attempt to link again.There has been an error. Please try again later."
- I can't undo the Cross Save pair, because Bungie.net doesn't recognize the XBL that is already linked to that account.
And so I'm stuck in this vicious loop of being to authenticate the XBL account that already shows on my profile as being linked, but being told I can't undo the cross save link... no idea how to resolve this issue.
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3 RepliesHi there. Was your Xbox account previously used in a prior Cross Save setup within the last 90 days?