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2/20/2021 11:36:35 AM
2
[b]Error Code: CANARY[/b]
If you are seeing this error it means that Destiny cannot detect a connection to your home network. This may indicate a potential problem with your console or network hardware.
[b]Please note: PC:[/b] Players may encounter CANARY errors if multiple instances of Destiny 2 are running. Players may be required to end all Destiny 2 instances through a Task Manager prior to relaunching the game to resolve this issue.
Before proceeding any further, we strongly recommend switching from WiFi to a wired connection, at least temporarily. This is an important first troubleshooting step to rule out WiFi signal strength/stability as a possible culprit.
The first thing to do is to perform a cold reboot of your console and your networking hardware. To do this, follow these instructions:
1. Exit Destiny and shut down your console.
2. Once your console is fully shut down, unplug the power supply from the console for at least 30 seconds.
3. Unplug the hardware in your networking setup and leave it unplugged for at least 30 seconds.
4. Start to turn on your networking hardware, starting with the modem, and working your way out to additional hardware.
5. Plug in and turn on your gaming console and launch Destiny.
6. Attempt to reconnect and play Destiny.
If this doesn't resolve your issue you may need to check the quality of the connection between your console and your modem/router.
[b]If you're using WiFi you may want to try:[/b]
1. Verifying that you have a strong, stable wireless connection, with no interference from other wireless networks
2. Disconnecting other devices from your wireless network
3. Turning off other large electronic devices between your console and router, such as microwave ovens, computers, and televisions
4. Switching to a wired connection
[b]If you're using a wired connection you may want to try:[/b]
1. Unplugging then replugging your ethernet cable at both the console and router/modem
2. Replacing your ethernet cable
3. Switching your ethernet cable to a different port on your router/modem
Please note that a temporary drop in your network connection will disconnect you from Destiny, but may not disconnect you from other services such as Xbox Live/Playstation Network and party chat.
If the steps above do not resolve your issue you may want to consider contacting your console manufacturer for help with network disconnects.
You may also find some of the steps in our Network Troubleshooting Guide helpful.
[b]Network Troubleshooting Guide[/b]
https://help.bungie.net/hc/en-us/articles/360049496531
[b]Error Code: CANARY[/b]
https://help.bungie.net/hc/en-us/articles/360048716492
English
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My internet is not having connection issues for any other device, person, or game, it's just Destiny 2. There also hasn't been two instances of Destiny 2 running. Diagnostics show the ethernet cable as well as the ports on the computer tower and router are perfectly fine.
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Edited by T3rAbYt3: 2/22/2021 6:25:31 PM[b]Error Code: MARIONBERRY[/b] If you are seeing this error, it indicates a problem with your networking setup. This can happen for a number of reasons, but often occurs after a WiFi blip, or when network or Parental Control settings have changed on your home network or game console. This error can show up when the router the console is connected through has gotten into a fundamentally bad state. Router reboots often help, but faulty firmware or failing hardware can lead to repeated occurrences of this error. To power cycle your modem or router please do the following: 1. Log off of Destiny 2. Turn off your PlayStation or Xbox console 3. Power-cycle your networking hardware (router, modem, etc.) by turning each item off, then waiting 30 seconds before turning them back on one by one, beginning with your modem 4. Once your home network is back up, turn on your PlayStation or Xbox console and relaunch Destiny Additionally, this error can also be caused by Parental Controls on some routers and may need to be adjusted to open up Player to Player connectivity. If you are encountering this error consistently, or if the above steps don't solve the problem, you will need to troubleshoot your networking setup to solve this issue, as port forwarding and firewall exceptions can help alleviate this error. For more information visit our Network Troubleshooting Guide. [b]Network Troubleshooting Guide[/b] https://help.bungie.net/hc/en-us/articles/360049496531 ################################## [b]Have you already gone through the steps of "Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types"?[/b] Following our Network Troubleshooting Guide for best optimizing your connection to Destiny. If issues persist, try our Advanced Steps Networking Guide for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. Contact your internet service provider to see if there are any issues with your connection. [b]NAT Types[/b] Which NAT type do you see in Destiny 2? NAT Type refers to how strictly a player's network blocks connections between their console and the rest of the internet and is directly affected by the UPnP and Port Forwarding configuration. NAT stands for "Network Address Translation" and is a feature of the router. Sony and Microsoft use slightly different terminology when describing NAT Type on their respective console networking tests. An Open or Type 1 NAT is the least strict and will facilitate establishing the connections Destiny needs, however most players will be fine with a Moderate or Type 2 NAT. [b]Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types[/b] https://help.bungie.net/hc/en-us/articles/360049496751 ############################################### [b]Required Ports for Steam[/b] Which ports do I need to open on my router or firewall for Steam? https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711 ############################################### [b]Verify Integrity of Game Files[/b] You may want to verify the integrity of your game files in the Steam app to see if that helps with your issue. https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
