Im not sure. You can check their website for contact information
English
-
Edited by Overburned_Toast: 10/31/2020 4:41:17 PMUpdate: I’ve contacted ps support on the matter and explained my situation I.E, bought Forsaken and not receiving the content on my main account, blah blah blah. Anyways, when i’ve explained my situation, the agent asks for my main account’s psn, to which i give him my psn name. Barely a second afterwards, for about 2 seconds, a huge block of text appears in the conversation to which i think was an automated thank you message and after barely 2 seconds, i get kicked out. Is this normal? Will the agent fix this error or did he kick me out for not asking for something appropriate?
-
I don’t know. I’ve not contacted ps support. It doesn’t sound normal. So you may want to reach out again.
-
I’ll give it an hour, see if the agent [i]is[/i] fixing it or if he just blatantly kicked me out.