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Edited by Lozzy042: 9/11/2020 11:00:27 AM
3

"VERIFY INTEGRITY OF GAME FILES" error, verification not working

Game loads smoothly to Shadowkeep title screen, starts to load character select menu, then the music stops, hangs on white loading screen for a few minutes, and brings up an error message: [quote]Problem reading game content. Please close Destiny 2, right click on Destiny 2 in the Steam app to run 'VERIFY INTEGRITY OF GAME FILES...' in 'Properties'. Then restart Destiny 2 to try again.[/quote] On pressing OK, game force quits. I've tried: -Following instructions and verifying the game cache (3 times) -Deleting random files in the Destiny 2 directory so that Steam definitely re-downloads things in verification (it does - but the problem persists) (another 3 times) -Looking for the steam_appid.txt file to delete it, but the file doesn't exist for this game anymore so that fix can't work (I only did this once but I feel like if a file doesn't exist, it doesn't exist) Game has run perfectly daily, until this evening. No hardware has changed, and I haven't had any Windows updates to break anything since I last played. I am in the process of redownloading the game on my very slow internet to see if that works, but I'm not hopeful, given verification didn't work six times in a row. *I know this is in [url=https://www.bungie.net/en/Help/Article/48179]the known issues list updated last month[/url], but I'm posting to add to the pile of tickets showing that the problem still exists. :P Does anyone have a fix for this? Alternatively, does anyone know if re-downloading 92GB on ADSL is worth it...

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  • Hey there! The next time the game crashes, could you paste your DxDiag here? You can find this by doing the following: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url]) to paste the information. • Create a link and post it here.[/quote]

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    • Has happened to me 4 times in the last hour. Verifying game files again after deleting everything except the package file. Will try to screenshot if it crashes again.

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    • I noticed this tends to happen when ever I open the Xbox Game bar for Windows 10 while playing Destiny 2. So if you ever did that, try not doing it after a fresh install of the game. I have had this issue for awhile and so haven't others. Bungie has yet to fix it. Only other thing is you might be installing it to a drive that is failing.

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