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Edited by Artizwolf23:
5/11/2020 1:09:45 AM
1
Infinite loading screen
I've been having an issue where the game does not go past the loading screen right before character selection. I had this problem since update 1.48 and it was fixed on update 1.49 but it returned on 1.50. now i have tried deleting and re-downloading the game, not using my physical copy and using the free digital one off PSN. Unfortunately nothing has worked and have also purchased all current expansions but can't experience them. PS. I've waited +10 minutes on the screen it hopes that it is just slow but nothing happens.
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1 ReplyHi. Thanks for your report. This sounds like a connection issue of some kind is occurring, and could be an internet service provider issue. Below are suggestions that may help with your issue:[quote] [b]1.[/b] Use a wired connection rather than Wi-Fi [b]2.[/b] Quit any program or turn off other devices that are streaming [b]3.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]4.[/b] Power cycle your internet router [b]5.[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] [b]6.[/b] Follow our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. [b]7.[/b] Enable IPV6 on your router to see if that helps [/quote]
