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2/4/2020 7:05:14 AM
3
My account has been stolen and my titan/hunter been deleted
My account has been stolen and my titan/hunter been deleted from the account along with my gears and weapons.
What can I do with this situation!!!
Plz help!!!!!!!!
English
#Help
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Edited by ADragonWithin: 2/4/2020 8:01:34 AMUnfortunately, there's nothing you can do to restore your lost characters and equipment. Bungie has a strict policy concerning lost or deleted items and characters; they won't be restored. You can view the policy here: https://www.bungie.net/en/help/article/12211 . Your account security is entirely your responsibility and I'd highly suggest changing your login credentials, enabling other authentication methods that make it more difficult to use your account, and the like. If you gave your account information to someone to play for you, I'd suggest not doing that again, either. You can view more information and ideas here: https://www.bungie.net/en/Help/Article/12718 . Best of luck to you, Guardian.
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Your account = your responsibility you will have to restart those characters
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Nothing, Bungie doesn’t restore lost/destroyed items which includes characters as well. Your account security is your responsibility not Bungie’s, you’ll need to talk to the platforms support line to see if you can get your account back. Also, if you get your account back, make a new password and add second security on the account like second authentication for example if possible.
