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1/11/2020 12:35:23 AM
1

Cross Save - Cannot unlink account to link a new one

Hi, I mainly play on Xbox and have had my very old Steam account linked for a while. I am trying to remove the current Steam account linking and add my new Steam account, however i'm being told i have to wait 58days to remove the linking, followed by another 90days until i can relink again. Seriously nearly 6 months just to do this?? Is there some way i can provide the relvant ID and ownership of all the accounts in question to speed this process up as it feels a bit ridiculous.
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  • All information on Cross Save can be found in this article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 At the bottom of the article, there is a button named Contact Help. If you click this a form will appear that you can fill out. Ask that they allow you to disable Cross Save. If they agree to do this for you, your accounts will no longer be Cross Saved and you will be able to remove the errant Steam account. You will then need to wait 90-days until you can link your accounts together. Bungie considers each Cross Save request at their own discretion.

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