Hello, and thank you for your report. You may need to try switching to different DNS settings on your router. [url=https://developers.google.com/speed/public-dns/docs/using]Here is a guide from Google on how to do so.[/url] You can also do a quick IP refresh by putting these commands into a computer, or by unplugging your router overnight: [quote](1) Press Windows Key + S at the same time. (2) Type “cmd” without quotations and press enter. (3) Type “ipconfig /release” without quotations and press Enter. • a) Wait for command to finish running (4) Type “ipconfig /renew” without quotations and press Enter. • a) Wait for command to finish running (5) Type “ipconfig /dnsflush” without quotations and press Enter. • a) Wait for command to finish running (6) Type “exit” without quotation marks and press Enter.[/quote] If these do not solve the issue, the next step is to directly contact your internet provider. You may need a public IP refresh or reset. While working with them, it's recommended to try logging in to the game several times, as that can help in finding the specific issue.