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Help - Destiny 2

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8/22/2019 5:55:41 PM
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Unable to unlink PSN profile, unable to continue with Cross Save setup due to it.

Hello, Is there any way you can help me to either unlink the PSN profile from my Bungie account or skip it during the cross save setup? I lost access to the PSN account and can not recover it because PSN support require the S/N of the "first" console in which I created the account. This is simply impossible for me to provide since I bought that console 12 years ago and I do no longer have it. Right now, I only want to authenticate my Steam account, I do not care about the PSN one, but the setup will not let me continue unless I authenticate that one too. And of course due to me not having access to the PSN one, I can't unlink it because it asks me to log in... I believe we should have a choice as to what account we want to authenticate for cross save instead of being forced to authenticate them all. Can you please help me with this in some way? Thank you for reading.
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#Help #pcsupport

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  • So far they do not have any option to unlink an account without authentication. You are going to have to go through PSN support to find a way to at least change the password so you can access the PSN profile here. As for the suggestion about how Cross-Save should work, that should go in the #Feedback forum where a better set of eyes will see it.

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