The Battleborn emblem was for purchases between March 28th and April 4th at 11:59 PST. If you ordered from the Bungie store during this period then you would receive an email containing the code to be entered at Bungie.net/coderedemption If you did not receive a code then please contact https://bungiestore.com/pages/customer-service The "any order including a code" refers to items that come with emblems such as Pins and soundtracks.