JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
Edited by CasserPooh: 9/12/2016 10:45:34 PM
4

My taken king content is gone on my taken king ps4 console.

I have contacted so many places to try to get this resolved with no luck. So I come here hoping for some answers. I have the taken king special edition console that came with the game plus all of the DLC. I updated my game to the new patch and now all my DLC for destiny is gone. I can't play crucible or buy rise of the iron. My light level is 311 so it represents my DLC and I also have armor from the taken king as well as the dreadfang sword. I just want to be able to play my game.. Sony told me I never purchased the DLC even when I offered to send them proof of my console and and trophies I've earned. Some things say I need to be level 40 to buy a specific item when I am. I just don't know what to do anymore. Please help.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Are you perhaps license sharing with someone else? Meaning, did YOU physically buy the copy of your game and REDEEM it under YOUR account?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • I had the EXACT SAME THING happen on my xbox one! But what can they do? Nothing? They also say I have no proof and it looks like I dont own. Let me know if you get a solution, but it must be a destiny issue if it happened to ps and xbox

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      3 Replies
      • Have you checked to ensure your Ps+ subscription is active? Getting close to a year since TTK release!

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        3 Replies
        • You can try to restore your licenses, but if Sony isn't seeing the licenses on your PSN account I'm not sure how much good it will do. [url=https://www.bungie.net/en/Help/Article/12181]How to Restore Licenses[/url] Is it possible that the codes were used by another PSN account on your console?

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          You are not allowed to view this content.
          ;
          preload icon
          preload icon
          preload icon