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Edited by BNGHelp2: 9/18/2015 12:44:57 AM
5

The Taken King Code Not Unlocking Content

I pre-ordered the Xbox One Destiny Legendary Edition from Gamestop and turned in my existing disc for the $20 credit. Completed the year 1 moments of triumph on the original copy. Have been traveling for work, so I did not pick up my disc until last night. Put in the disc today, entered all of the codes provided (early access weapons pack, taken king expansion code, and suros pack) and got confirmation of use on all 3. Immediately went to the tower, broke down a bunch of duplicate year 1 weapons, picked up my year 1 shader, emblem, and spoke to various vendors. After returning to orbit, I note that all of the taken king content is still locked. When I select 'more info', I am presented with the option to view trailer or purchase. Closed destiny, opened back up, no change. Hard reset the xbox, opened destiny, no change. Tried the code again and was informed that the code had already been used. Checked on the game content in the 'manage game' screen and I see the installation of the suros pack, the early access weapons pack, and my older DLCs. Although I do not see the taken king installed. At this point, I have tried everything and am extremely frustrated. Why is my purchased content not available to me? Thank you.
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  • Hi all, We are aware of players on Xbox One encountering issues downloading The Taken King and are investigating. Please keep an eye on @BungieHelp on Twitter and the Xbox Live Status page for updates: http://support.xbox.com/en-US/xbox-live-status

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    • Hi CJ1H, If your purchased and redeemed content is not showing up in the Manage Games menu you'll want to contact Microsoft Xbox Support for help with this issue.

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      • Edited by LazyBear82: 9/19/2015 1:20:00 AM
        I'm a new player and I also have the same issue, I've redeemed the expansion code but it only gave me the dark below and house of wolves expansions, no the taken king and I don't receive the spark of light from the postmaster Edit: Solved, in the manage game hub, download the taken king expansion

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      • I am having the same issue also. Entered code, game says Taken King content locked. Restarted console. Attempted to re-enter code. Says already redeemed. I cannot use this new game that I paid for. Does anyone have a solution?

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      • I'm having the same exact issue. Everything works except for the Taken King stuff.

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