Hi, thank you for your reply. Unfortunately I am not sure microsoft will be able to help or provide the log in details to unlink the random account as it belongs to someone else. I am pretty sure they will not give me someone elses log in credentials, I do not know why it came up with this persons account when I used my email and password. Can bungie not unlink this for me and I will try again once the cool down period is complete? Even if it means unlinking everything and starting again. Thanks again for your help!