There have been multiple threads about the issue. Some people cannot claim their Prime Gaming rewards from Amanda Holliday. [url=https://i.imgur.com/aSuEa2i.png]In-game[/url] [url=https://i.imgur.com/yrs3Cku.png]DIM[/url] [url=https://i.imgur.com/oiUWmhC.jpg]Companion App[/url] [url=https://i.imgur.com/iDxTvfk.png]Bungie Account[/url] As you can see, the loot is clearly there in the companion app but not in-game. Here are the threads: https://www.bungie.net/en/Forums/Post/261180817?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261173700?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261180817?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261173700?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261169941?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261167151?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261166652?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261164525?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261163915?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261161282?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261160326?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261158058?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261155941?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261153722?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261151630?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261135316?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261136261?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261146401?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261146273?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261141877?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261138077?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261136269?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261133644?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261112784?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261090520?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261082473?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261047087?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261031777?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261022324?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261013557?sort=0&page=0 https://www.bungie.net/en/Forums/Post/261017930?sort=0&page=0 From what I can gather, it's the issue of there's just too much loot to claim (I counted 87 items on DIM) and the game just won't show it all. The FPS drops to about 28 when on Amanda Holliday's blank page. I have re-linked my Twitch to Bungie as it said to do on the Prime Gaming webpage. I haven't played a ton since probably the beginning of Beyond Light but I claim the rewards from Prime Gaming every time I can, I just never went in-game to claim them until recently. This also means these users won't be able to claim future loot from Prime Gaming. I get that this isn't a major issue and there are more pressing matters for Bungie and a majority of the playerbase isn't affected by this. That being said, there has been no acknowledgement of the issue on the forums from anyone. Multiple posts without any response except other users saying they have the same problem but there is no fix. I don't expect it to be fixed asap, but at least acknowledging that it's an issue would be enough for me at least.