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Edited by BNGHelp8: 3/17/2026 6:35:02 PM
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girlfriend’s marathon account automatically linked to mine

I linked my girlfriend‘s PlayStation account to my Bungie account a couple of years ago so that I could play destiny on her PlayStation. Recently, she wanted to try marathon with me, so she purchased the game on the PlayStation store, booted it up, and with no other input, she was automatically signed into the marathon account I made on my Xbox. There is no way to disable cross save, and there is no way to unlink her PlayStation account from my Bungie account, meaning the game is functionally useless for her. PlayStation will not administer a refund for a game that has already been opened, so we’re out $40 with no way to get it back. is there really no way to unlink her account or disable marathon cross save? is there any plans for either of these to be available in the future? is there someone i can talk to about manually unlinking her account? i’m just incredibly upset that i had no warning or choice in her account taking on my profile, and i really want to find a solution, even if it’s some kind of manual refund. thank you for any advice [spoiler][b]Moderator edit:[/b] This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game / bungie.net / companion app issues, courtesy of other helpful players and [url=https://help.bungie.net/hc/en-us/articles/360054418332-Bungie-Community-Volunteers-Mentors-Ninjas-and-Shields]Mentors[/url]. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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  • Edited by BNGHelp8: 3/17/2026 7:04:53 PM
    Bungie announced that back in 2024, near year end, they would remove the ability to unlink. The March 25th of 2025 was the day the new policy went live. Unfortunately, there have been no announcements on a reversal, and Bungie has made zero exceptions. They will NOT forcefully remove an account for you either. All refunds go through your platform.

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  • It's not possible to unlink accounts now (except Twitch) but Cross-Save can still be disabled/enabled.

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