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2/19/2026 12:50:08 PM
2
Bungie Store Issue.?!
I have purchased some items from Bungie store back in December. No item was a preorder item. It was paid in full back in December. I still have not received anything and they will not respond to any Customer Service Request form. It’s over two months and I literally can’t get any information at all. I’m to the point of calling my lawyer over it. Do any of you know how to contact Customer Support??
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4 Repliesthe customer service link on the store is the only way. The forums cant help
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7 RepliesEdited by viiTactiiCZz: 2/19/2026 12:57:34 PM[quote]Do any of you know how to contact Customer Support??[/quote] The only way the Bungie store accept contact is via the form. BNGHelp don't work with or have contact with the Bungie Store side - they're a third party company. One thing to check is to see if the page had a shipping date listed, as they will list one sometimes - for example [url=https://bungiestore.com/products/destiny-exotic-armory-collection-witherhoard/DSF24007-100]this[/url] has a shipping window of 2-3 months after you order. Check the list on [url=http://bungiestore.com/shippingupdate]this page[/url] to see if the item is listed as a preorder here as those have their shipping windows mentioned.
