A few emblems I had have gone missing from my account after transitioning from Xbox to Steam (Cross Save). A few are from twitch drops, a few are from Bungie Store purchases before the big Bungie Store account changes, a few from donating to the Bungie Foundation, and a few are from digital rewards/triumphs. Here are the titles of the ones missing.
We Begin In The Stars
Revenant Echo
Starbirth
Two Sides
New Blue
Etheric Strands
The Unrelenting Grip
Starlit Welcome
Star Light, Star Bright
I would appreciate help in getting them back on my account. If Bungie Help devs/workers look into my account, they will see I did/do have digital ownership of all of these. Thanks!
English
#Help
-
1 ReplyEdited by EckyThump: 2/2/2026 3:43:17 AMHey there. Some of those emblems are quite old - as an example, a Bungie Reward like The Unrelenting Grip's period of availability was very hard locked as mid 2021 to early 2022. However the Bungie Account you are posting on was made in December 2024. That makes me think the following happened: You had an old Bungie Account tied to your XBox account. This is where you redeemed the missing emblem codes, and where you redeemed the missing Bungie rewards. The Unrelenting Grip emblem could only have been redeemed by a Bungie Account that existed during that period around the end of 2022, so it was not this account that you are posting on now. When you linked your accounts in preparation for cross-save, you did not add Steam to this old Bungie Account, you added XBox to your Steam account's newer Bungie Account, the one made in late 2024. This separated it from its original Bungie Account and may have left it without any linked accounts at all, 'orphaning' it. Code-redeemed (and reward) emblem ownership is tied to your Bungie Account, so this is why they were lost when you linked and cross-saved, not due to cross-save itself, but due to losing the old Bungie Account when linking. Unfortunately there is no fix. The emblems remain on this orphaned account where you redeemed/claimed them - without a way to log into it, there's no way to access it anymore. Even if you could, due to the unlink policy in early 2025, there'd be no way to re-attach any of these current platform accounts to it. Bungie will not re-grant the emblems, nor merge Bungie Accounts.