so in the restriction message it says, i am restricted for unstable connection because i am causing disruptions for other players, i pay good money for all of these expansions and plus my wifi bill and all my other bills, so i dont understand how im making matchmaking bad for other people, 1 my wifi/connection on my end if great ive trouble shooted everything, 2 bungies servers are bad right now, im in a clan so ive been talking to them about their experiences with the servers and it hasn’t been great. i think instead of banning/restricting players from matchmaking, yall should fix the servers and bugs with matchmaking before you loose a lot of the player base you barely have
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Hi there, Thanks for reaching out. Such restrictions are placed when players are experiencing persistent network issues that impact others. These network issues can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you. Further, all of this is possible even if your connection seems fine at a glance. To that point, we recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] to explore potential solutions. If that doesn't help, the next step would be checking our [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup. That said, if you believe you were unfairly restricted, you can submit an appeal request via [url=https://help.bungie.net/hc/en-us/requests/new?ticket_form_id=360000654371]this form[/url]. However, please note there is no guarantee you will receive a response, especially if your restriction will be upheld. Additionally, the forums cannot assist with appeals. Once you've submitted a request, you'll have done all you can, and will need to wait for a response. If several weeks pass with no reply, you can safely assume your restriction will remain in place.
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1 ReplyYou got restricted for unstable connections because your connection was unstable. Speed isn't the only or even most important factor. https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide