When you forget why your company exists, the customer.
Upper management at this company has very obviously been barring their developers from doing what is best for the game. This is what happens when you prevent your people from doing what they need too, non utilized talent is a waste. You people in upper management know this.
Turns out “creating patterns” of crappy, dumbed down content and horrific ability spamming PvP sandboxes has driven the voice that matters, your customer’s; to other places. This game isn’t a drug that millions are stuck doing, people will spend their time doing other things if your product sucks. The “live service” means that you need to deliver, not that the customer is to deliver you money. This is a clear misconception that you have in management over there.
Your devs have been telling you this, and people have been clearly fed up. The customer pays your bills, not your ego or honestly terrible production philosophies.
At the end of the day it is awful that your developers have to face layoffs because of your incompetence. Shame on you guys, treat your employees better by listening to your customers in the future.
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2 RepliesYou said just about everything I would say as well. But i'd like to add a bit more. The most important, crucial mistake, that Bungie ever made, and from what I see was the beginning of their downfall, is the slap to the customers face that had been with them since the beginning. [b]BUNGIE!!!! YOU STOLE THE CONTENT THAT YOUR CUSTOMERS PAID FOR, AND NEVER RETURNED IT!!![/b] Stole the Initial D2 game from us (No more Red War Campaign) Stole the next two released DLC's (Mars and Mercury) and all the missions, destinations that came with it. You STOLE EVERYTHING up to Forsaken DLC, and you cut that in half and left us the dreaming city, the end of that DLC. Once again,no more campaign. That doesnt even include all of the strikes & raids that left with it, all done in the name of the lie that it was part of the story, even though it was due to poor managing of funds in your company, and no investment on your infrastructure to be able to support the prior/present/and future DLC's. (And I won't even get started on your poor excuse of a network, hiding behind all of its failures due to senior mgmt, and pulling a random insect/mammal/reptile name from the encyclopedia, when 90% of the failures are on your side, and its failure to maintain solid connection to multiple customers, regardless of surges you may see) For the past 10 years, you always knew what to expect on DLC release and the stress it would bring, yet across all these DLC's year after year, you never improved, and your customers suffered for a minimum of 48 hrs after every release. GIVE US BACK WHAT YOU TOOK, THE STORY IS OVER!!. And instead of releasing 17% of your workforce, which none were responsible for your past failures, your CFO and CEO should've resigned, as the past year's results, were 100% due to their leadership, and mishandling of funds. I've never seen a companies executive leadership sell itself, then turn around and blow through the billions they acquired for the sale, in less than 2 years. Even more amazing how anyone at the top kept their job and didn't either resign or be terminated. I find it hard to believe 1 DLC expansion, and a game yet to be released, costs over 2 billion to complete. You should be ashamed of yourselves for claiming you "exhausted all other mitigation options" when you shouldve been one of the few at the top that walked the plank yourself, and at least have some honor and integrity, as you and the ones you have meetings with, caused all of this with your policies and handling of this franchise. Shame on you