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Edited by MythicalMalice: 9/9/2017 12:00:30 AM
4

Destiny Companion App Not Showing Characters or Gear

The Destiny app isn't showing that I have any characters even though I have 2 on my Xbox account. My Xbox gamertag is RAZR31 but my battle.net and Bungie name is MythicalMalice. I would like to be able to view my gear and vault inventory but the app thinks I don't have a character. Please note that I am on the "Gear" tab in the app on the included imgur link from the screenshot I took. Samsung Galaxy S8+ running Android N, all latest apps and updates installed.

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  • Hi there, Are you still encountering this issue? A potential fix for the issue has been deployed to the Destiny Companion Mobile App.

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    1 Reply
    • Be sure to double check in the latest app version. There was a new version yesterday enabling progress/gear. If you aren't sure, uninstall the app then reinstall from the store.

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      5 Replies
      • Uninstalling and reinstalling the app worked.

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        Jet Set Willy
        Jet Set Willy

        It’s all going concording to plan 😂🤣 - old

        Same problem here. Looks like it's affecting people with console and battle.net accounts by defaulting (with no way to change it) to our battle.net account rather than the XB or PS account we're playing with It was OK for a couple of days after launch then got broken with an app update.

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