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9/8/2015 11:01:51 PM
88
Bought Taken King through Destiny's in-game menu, content no where to be found.
I bought the Collector's edition on Xbox One through Destiny's Director :
http://i.imgur.com/wc5a5VH.png
Confirmed the purchase and it took me back in game, no notification of active downloads or anything on My Games and Apps.
Whenever I click on the option to buy it again it prompts me with a dialog saying that I've already bought the content and it asks me to install it but it brings me to an empty blank page.
https://i.imgur.com/nRfNXsM.png
-Empty page on My Games and Apps : https://i.imgur.com/9i1iDAh.png
When I checked my recent transactions on Xbox's site it shows the charge, my credit card was charged instantly
https://i.imgur.com/BnhRWtt.png
Also the game shows as Collector’s Edition Content Bundle and in the in game menu it says: [b] "Destiny: The Taken King and Collector's Edition Content"[/b]
Please an answer or clarification from someone at Bungie would help or anyone having the same problems.
English
#Help
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240 RepliesEdited by BNGHelp5: 9/10/2015 11:55:23 PM[b]Update : 9/10/15[/b] If you are experiencing issues downloading Destiny: The Taken King after purchasing on the Xbox One console, follow these steps: •Open the Destiny: The Taken King node in the Director •Select the Collector's Edition option on the right •Click install button •Under the "Manage Game" page of the Xbox Dashboard, the three DLC items purchased as part of the bundle are listed •Select the "ready to install" button above of the three items •After they are installed, navigate back to the running game Please note : Destiny may need to be relaunched for this to take effect. [b]For players who are inquiring about access of pre-order items, such as the Suros Weapons Pack or Exotic Class Items, this content will not be available until Destiny: The Taken King launches on 9/15/15. For more, follow this link: https://www.bungie.net/en/Forum/Post/152554085/0/0[/b] [quote]Previous Updates:[spoiler]Hello, All. If you could please provide the following information: What console did you preorder on? Which version of Destiny: The Taken King did you purchase from the in game prompt? What is your region? Thank you for your patience as we investigate this issue.[/spoiler][/quote]
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3 RepliesEdited by enovell: 9/9/2015 8:38:08 PMPlatform: PS4 Version: $40 digital (non legendary or collectors) -purchased from the playstation store Region: North America I didn't get a suros package but more importantly, when I hover over the taken king icon in the director it says "Requires the Taken King" and prompts me to purchase it. I have already purchased it and both the taken king and the suros arsenal package show as installed on my add-ons. It also shows as purchased in the psn store.
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6 RepliesSame problem here, I purchased the collectors edition because well why not. My cc has been charged right away, but no update on anything so far. No shader, no emblem and no prompt for a download of taken king? The download makes sense because it's technically not out yet. But for everything else to not work ? Any suggestions ?
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9 RepliesShouldn't have pre ordered. It's your own fault. Buyer beware
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5 RepliesSame exact thing happened to me. Mine still hasn't been fixed
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1 ReplyPs4 southeast Kansas. Bought the digital collectors edition and only received bits and pieces of the gear and content promised to people who pre ordered the collectors edtion. Don't say "wait till the 15th." What's the point of the pre-order then??? Solutions would be much appreciated.
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9 RepliesUPDATE: The content finally appeared on my games apps. http://i.imgur.com/hq2XQiG.png
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2 RepliesI got my collectors stuff now but not my suros. Any ideas on how to get them?
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It's fixed!!! Thank you Bungie and Microsoft for getting it working
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The update should be available for all of us as I just finished downloading it. I also received all of the pre order perks (shader, class items, suros items) when I restarted the game. I hope this helps guys
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EVERYONE GO TRY AND INSTALL. Hi I had the exact problem as OP. Just got home and the collectors edition content was sitting there, ready to install. Hope your guys' works!
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3 RepliesJust worked on the Xbox One for me.
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Works for me now! Go back to the director, try to purchase it again, and when it asks if you want to reinstall, hit install. This is for the collector's edition on the Xbox one.
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THIS WORKS NOW. JUST TRIED IT
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I did the same thing today and nothing and it 9/9/15 I feel greatly displeased and un satisfied I even uninstalled my game and reinstalled and nothing. Bungie plz fix the I sold my physical opt too at game stop to get the Microsoft points I needed so I'm not happy
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1 ReplyMine works now
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Same here xbox one digital collectors edition. I got the exotic for warlock but not on hunter or titan
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Get any response on this issue yet?
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That happened to me too
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1 ReplyI have the same issue. Went to install and blank screen. What is the deal lol. Anyways just wanted to see my new shaders and emotes 😎
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4 RepliesThe in game menu brings you to ttk not ttk legendery or ttk collectors the class items are only in collectors and legendery
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UPDATE?!??
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16 RepliesIt worked for me. I did the in game purchase once I was able to login after the update. The shader console by the old shader vendor had the new shader there for me to pick up, and the postmaster had the banner.
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Edited by IbrahimMoizoose: 9/9/2015 8:39:11 PMAnswer us bungie!!
