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Edited by Birdy_83_:
9/20/2016 1:38:56 PM
6
Characters
I went to log onto destiny today for the release of rise of iron and my hunter and warlock are gone. All I have is my titan and with my characters being gone all of my items on them are gone. I most definitely did not delete them and no one has access to my account. Help please
English
#Help
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Unfortunately, Bungie doesn't replace or restore lost/deleted characters. If you believe your account was compromised, please follow the link below to increase the security of your account and prevent future breaches from happening. [url=http://www.bungie.net/en/Help/Article/12718]Keeping my account safe[/url] [url=https://www.bungie.net/en/Help/Article/12240]Character Restoration Policy[/url] [quote]Whether due to accidental deletion or unauthorized account access, we recognize how upsetting it is to lose the character and gear you’ve put time into. We take reports of character deletion seriously and investigate cases of missing characters. In each instance we have investigated, missing characters have been the result of a manual deletion. [b]Bungie does not recover manually deleted characters or items[/b].[/quote] [url=http://www.bungie.net/en/Help/Article/12211]Bungie's restoration policy[/url] [quote]The following services cannot be provided: [b]Restore deleted characters[/b][/quote]
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