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Edited by LeVante:
9/27/2020 2:23:42 PM
2
Help me. Xbox account suspended. Still dunno why
Hi.
This morning I was running a Last Wish on my friend's account and all of a sudden my own personal account got suspended from Xbox.
I was a bit shocked. I could finish the raid on my friend's account but Xbox literally kicked me out of mine.
I got a message to go & check on enforcement.xbox.com and when I got there there were 2 issues:
- Apparently a few minutes earlier there was a "content takedown" because of an LFG post I made. I did make a post to run the raid but there was really nothing that could be considered offensive!
- A few seconds after the content takedown it says my account was *permanently* suspended for "cheating". Cheating on what!?!? I was just running the raid!!!
I know you guys probably can't help with Xbox suspension issues but I'm concerned cause I never got suspended before on my life. What's going to happen to my Destiny account!?? I'm a D1 year 1 player. All my life is there. Years of grinding, raids, dungeons, weapons farming. What's going to happen to that?
Could you please give some suggestions?
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Edited by Decca0805: 9/27/2020 2:48:34 PMAs it is your xbox account that has been closed for cheating, and not your bungie account, there is nothing that we can offer as explanation. To my knowledge microsoft enforcement is fairly reliable. If you genuinely have no idea why this may have happened I’m sure they must have some kind of appeal somewhere. Here: [quote][b]How do I submit a Case Review?[/b] [i]Submitting a Case Review is easy, and can be accomplished in several steps:[/i] -Sign in to enforcement.xbox.com with the account that received the enforcement action and select the large box with an orange hammer icon, or visit your Enforcement History. -Find the enforcement action that you wish to have reviewed, and select Apply for Review. Read the Case Review Terms of Use and agree by clicking the checkbox and selecting Agree. -If you are already eligible for a Case Review, select the green arrow icon. If you are not yet eligible, you will be presented with a short questionnaire. These questions help gauge your understanding of the Code of Conduct and associated policies. Upon successful completion of the questionnaire, select the green arrow icon. -Provide any details (up to 500 characters) regarding the enforcement action that may help XBLPET conduct a more complete investigation. This may include context around the activity or content that received enforcement, information about your game activity, or any other facts that you believe are worth noting. When complete, select Submit. -After submitting, an Xbox Live Policy & Enforcement agent will begin a thorough review of the enforcement action. This includes reviewing available data and re-examining evidence that contributed to the enforcement, taking into account any new details that you have provided. [/quote]
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2 RepliesHey there! Unfortunately, there is nothing you can do at this point but to create a new Xbox account. Your only choice is to contact Microsoft as to why this happened. And just in case if you ask, Bungie does not provide the service to transfer data to other accounts/platforms. ([url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url]) [quote][b]Bungie does not provide the following services:[/b] [...] Transferring items or characters between platform accounts or inactive accounts when Cross Save is enabled[/quote]
