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9/13/2022 4:25:12 PM
1
Unable to detach Stadia account -- associated email was deleted last year
Hello!
I am unable to deactivate the Stadia account attached to my Bungie account due to the Stadia account's associated e-mail address being deleted many months ago. I searched for any contact forms or e-mail addresses to send verifying e-mail to, but cannot find any. Does anyone have any suggestions as to who to talk with to have it manually removed?
Thanks!
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1 ReplyHi there! In order to deactivate Cross Save or to remove accounts from Bungie.net profiles, you must be able to authenticate them. Bungie will not remove any accounts from any profiles for any reason, as this would be considered unauthorized. For more information, please review the Cross Save Guide, linked below. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
