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10/22/2020 1:47:34 AM
2
Questions about cross save.
I have multiple questions I would like to ask about cross save that are not listed in the FAQ.
My PSN account is scheduled to delete around the time I am able to deactivate my cross save for the account. If it deletes around this time will I still be able to unlink it? Or will I run into issues doing so.
Secondly I am currently downloading Destiny 2 for my Xbox One. Will I be able to create a new character specifically for my Xbox account? Or am I stuck with my PSN account characters until I can get cross save deactivated. Last time I created a new character it linked to my PSN account instead of my Xbox One account despite me creating the character on my Xbox, so I am wondering if there is a way to change this or not.
Hopefully I explained everything in the clearest way possible. Thank you for taking the time to read this.
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Edited by TheHaraamPolice: 10/22/2020 1:50:08 AMHey there! Cross Save allows you to play on one set of characters to other platforms. If your PSN account will no longer be accessible, you will need to deactivate cross save ASAP since Bungie cannot unlink accounts for you nor will you be able to authenticate them in order to deactivate cross save. If you are on a Silver lockout, you can head over to [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]this article[/url] and fill out the contact form at the bottom to request that Bungie disable it. You may also want to read through their article for more information on what actions can affect your Cross Save. Note: Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.
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5 RepliesEdited by RurouniDante: 10/22/2020 1:51:19 AMHi there! You need to authenticate your account in order to activate or deactivate Cross Save, as well as add or remove accounts from your Bungie profile. If that account is deleted, you will not be able to authenticate it. This will cause problems. I would cancel that delete request and wait until you have resolved all of your account issues. If you have your XBOX account linked to your Cross Save, you will gain access to whatever character set is your primary characters.
