Hi there. You must be able to authenticate all linked accounts to set up Cross Save or unlink them from your profile. If you can't do so, you'll want to reach out to the platform support to see if you can gain access to that account. For security reasons, Bungie cannot remove them for you. [quote]Players who can't authenticate connected platform accounts will have to contact their platform's support to try and gain access to the account. If that isn't successful, players may want to unlink their connected accounts they have access to and link them to another Bungie profile. Bungie is not able to remove connected platform accounts from profiles.[/quote] https://www.bungie.net/en/Help/Troubleshoot?oid=48099 If that's unsuccessful, your other option is to move the accounts you can access to a new Bungie profile. Doing so will result in losing any emblems you've redeemed on this one.