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Usually the issue you're having is caused by a faulty disk / disk drive. Are you able to try a new or borrow D1 disk?
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No I can’t borrow one.
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Edited by SonicFusion: 9/29/2020 10:51:08 PMThen you'll need to buy a new or 2nd hand disk or purchase the destiny collection from your console store as that will give you the base game licence and be able to download the whole thing digitally.
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Oh ok thanks for the help