is it just the app or is it in-game too? i would clear the cache on your xbox by just unplugging it for a full 5 minutes.
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Edited by Epiks, Kell of Legends: 9/15/2020 11:01:57 AMIt's only on the app. The characters are completely fine and I've not found evidence of corruption or damage on the console.
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do a full un-install of the app. reboot the phone and try re-installing.
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That worked. Thanks for the advice SilentLucid! I'm not sure what happened but the problem seems to be gone now.