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6/21/2020 8:25:02 PM
9
Hi there!
Can you please provide your system specs? Can you also provide the error code message you are receiving?
English
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Edited by YeetDab: 6/21/2020 8:30:31 PM[b]Operating System[/b] Windows 10 Famille 64-bit [b]CPU[/b] Intel Core i7 6700K @ 4.00GHz [b]RAM[/b] 16,0GB Dual-Channel @ 1019MHz [b]Motherboard[/b] MSI Z170A GAMING M7 (MS-7976) (U3E1) [b]Graphics[/b] screen 1 :Acer XB240H AÄ (1920x1080@144Hz) screen 2 : SONY TV (1920x1080@60Hz) GPU: 3071MB NVIDIA GeForce GTX 1080 Ti (Gigabyte) [b]Storage[/b] 931GB TOSHIBA DT01ACA100 (SATA ) 1863GB TOSHIBA DT01ACA200 (SATA ) 931GB Samsung SSD 860 QVO 1TB (SATA (SSD)) no error codes, my pc just crashes
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PC crashes are normally logged in your Event Viewer. If you receive blue screen error messages, there will also be an error code displayed in that message as well. Check your Event Viewer for any "bugcheck" error codes. These will normally appear in the "Application" event logs as an Informational event.
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I used the "find"' option with the term "'bugcheck" in the "Application" event logs and it didn't find anything
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OK, the next time you see your PC crash, please write down the error code and report back with it. Those error codes are normally indicators that you are having some sort of hardware related issue. The error code normally helps in pinning down exactly what piece of hardware is causing the problem.
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just crashed again, and same thing: I used the "find"' option with the term "'bugcheck" in the "Application" event logs and it didn't find anything
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what's the Event Viewer
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Was there a blue screen when it happened?
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no, the blue screen only happend one time
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so how can i check what causes the crashes ?
