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9/18/2019 9:43:42 PM
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In order to unlink an account, you must be able to authenticate it, which means you must be able to log into it. [b]I would suggest contacting Blizzard concerning recovering your Battle.net account.[/b] This will save you a lot of trouble and let you keep your current Bungie.net profile. If you are unable to gain access to your Battle.net account, then you will not be able to unlink it from your current Bungie.net profile. If you're trying to set up cross-save, then your only option will be to create a new Bungie.net profile and then unlink/relink the accounts you actually want to that new Bungie.net profile. Just keep in mind that if you go with the new Bungie.net profile, you will lose access to the code-granted bonuses you've redeemed on Bungie.net because those are tied to your current Bungie.net profile. You can see what you'll lose here: https://www.bungie.net/en/Profile/Codes .
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  • so that account was completely removed and trying to sign back into that account and it says it does not exist and thats the issue. i have tried to unlink my PS4 account and it says I have to wait 45 days to unlink because of recent purchases on it so I have to wait.

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  • Please head over to this help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 . Read the article, and if your issue is not resolved by the information in the article, please click the button at the bottom, fill out the form with all of the information, and submit it. After submission, please be patient, as the Bungie teams have to go through each submission (including all of those that were before yours), and they only do so during business hours, so it may take some time for you to get a result if one is needed.

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  • Awesome. I sent the message and hopefully it works out and I can but if not then I’ll just have to do what you recommend. Thank you for the help.

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  • Glad to help! Good luck!

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