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Edited by Pickles Von Brine: 7/12/2019 7:35:53 PM
23

Destiny 2 - Ryzen 3000 - Bungie Needs Application Dumps!!!! - Update - Fix Incoming! Bios Update Required

[quote]UPDATE: [url=https://www.reddit.com/r/DestinyTechSupport/comments/cajdz0/ryzen_3000_cpu_series_destiny_2_issues/etlmtj3/?context=3]Confirmed by /u/AMD_Robert on Reddit[/url] - a fix has been found! BIOS update will be necessary - the fix has been supplied to all motherboard manufacturers and should be rolling out as soon as they can ship an update (hopefully a day or two)![/quote] [spoiler]Hello everyone, To allow bungie an expeditious resolution to our issues, they need data. The best thing we can do is give them that. How do we do it? Go to bliznet and open Destiny 2 Let the game run (it wont open obviously) and open task manager. In task manager, Destiny 2 likely will not be a separate process and be inside the battlenet application. In task manger, go to view at the top and click "expand all" Look for the Destiny 2 applicaiton. Right click on it, and in the drop down click create dump file. The dump task manager will tell you where the dump file is. it will be in \<your user name>\AppData\Local\Temp\Destiny 2.DMP To get there, open file explorer, at the top click view. Then there is a check box that says "hidden items". Click that. Open your user folder (whatever your account name is) and go to app data > Local > Temp Look for Destiny 2.DMP Now, you have your dump. What do you do with it? Well, try opening the file, tell it windows to open in another app. Select Note pad. There will be a lot inside of note pad. Select all of it, copy and go to paste bin https://pastebin.com/ paste it there Click new paste and copy the link and post it in this thread. If this does not work, upload it to something like one drive or google drive and create a public link.[/spoiler]

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  • Saw a report this morning that AMD pulled the update from vendors...too many bugs...

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  • Edited by RulingPolecat7: 7/12/2019 4:34:01 PM
    UPDATE: [url=https://www.reddit.com/r/DestinyTechSupport/comments/cajdz0/ryzen_3000_cpu_series_destiny_2_issues/etlmtj3/?context=3]Confirmed by /u/AMD_Robert on Reddit[/url] - a fix has been found! BIOS update will be necessary - the fix has been supplied to all motherboard manufacturers and should be rolling out as soon as they can ship an update (hopefully a day or two)!

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    • Hi Bungie... When You could fix this ryzen 3th gen problem... Please update the status of what you are doing for the problem to us.

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    • Edited by Adam: 7/12/2019 5:16:52 AM
      Well. Day 5 thats me done. Its been a fun few years, would like to thank the players, Bungie for the good times. I hope people that stick around get this sorted soon, Peace out all and good luck!

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      • They need to give us something, i have a 3700x waiting to get installed. Feels like bungie has taken a few steps back when it comes to share information with its comunity

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      • Just got all my parts for the new build would it helpful if i were to build it to get a dump? Only reason why I wouldn’t is if this isn’t fixed by Tuesday I’ll just return my ryzen 3900x and motherboard for the i9-9900k

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      • just how much longer do they need for this is starts to be awfull to be not abel to upgarde my pc

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      • 3900x Gigabyte X570 Vega 64 [url]https://drive.google.com/file/d/12fR8vKViuBlTq7-NnVyHk3S5aF_iaHVX/view?usp=sharing[/url]

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      • Hopefully something soon! Sucks having my 3700x and new mobo just sitting on my desk collecting dust. I have faith though Bungie!

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        • Edited by Adam: 7/11/2019 12:19:44 PM
          Day 4, Still no information on whats happening. I was told yesterday the following tho: Sorry still no updates on it yet we are still working on it. There is an update due to drop soon lets hope. If not its time to download Apex Legends me thinks!!

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        • BUMP

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          • This is my dump file. https://drive.google.com/file/d/13oY1aAuSyM6UG91U8g1WAriDZ8oxOTnh/view?usp=sharing My system CPU : 3900X M/B : Asus Tuf B450M Plus gaming VGA : Gigabyte 1070TI OC RAM : Samsung DDR4 2666 8G *2 = 16G OS : Windows 10 Pro 64bit, 1903 (Clean install)

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          • Think we are going to make it into Day 4 with out a fix people.

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            • Edited by wookiee: 7/10/2019 3:46:40 PM
              got the dump file ready but pasting it to pastebin causes my browser to crash, also my destiny 2 dmp file is 685mb in size is that normal? my system 3900x asus crosshair viii formula x570 corsair dominator rgb 32gb (4*8gb sticks) rtx 2080 ti 250gb nvme boot drive 2 * 1tb samsung 850 evo ssd's for game storage really need a fix as i miss playing the game EDIT: here is my dump file for destiny2 hope it works https://drive.google.com/file/d/1nQ664aOM3PcFUo8HO5hoSu2HCzBUgmkV/view?usp=sharing please bungie fix this as soon as you can

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              • Still patiently waiting. Would like to get my hands on Bad JuJu again. Go on vacation at the end of the week and would prefer to get some D2 time in before I go.

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                • Bump - i'm waiting on this until i purchase a Ryzen 3000

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                • While I'm not impacted by this issue - giving this a upvote and bump to at least keep it trending. Here's hoping that you all get a resolution to this issue. Good Luck

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                • Edited by suttungur: 7/9/2019 6:54:53 PM
                  Bump ..and Thank you for the pastebin and write-up. To address some concerns expressed in this thread: - Bungie can access pastebin. Do not use links to google docs or one drive. - They have responded to couple of threads regarding this issue and are actively investigating

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                  • Pastebin must not be able to accept some characters or the shear volume of text. each time I attempt to copy the data into the box the site crashes and recovers or just outright crashes Firefox/Edge.

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                    • Man maybe people should expect not everything to work perfectly on day one of a tech release sheesh.

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                      • Ryzen 7 3700X Asus X370 Crosshair 6 Hero 16Gb 3200Mhz ram GTX 1080Ti Couldn't make a pastbin dump so here's a google drive link [url]https://drive.google.com/open?id=1j6gwFYuiQPIP71f5157jT0ZZPN7vQXhP[/url]

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                        • Bump for visibility. I was just spec'ing out an AMD Ryzen/RX 5700 system. So hopefully Bungie can figure it out.

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                        • Can Bungie Support get to pastebin? I thought they couldn't in the past.

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