i purchased the season pass but the game is saying i have not
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This happens when you buy Forsaken: Annual Pass without owning Forsaken. The annual pass is an addon to the Forsaken expansion, without it you will get that error. Your best bet is to contact the market place support and see about getting a refund and buying the complete collection that will include both the Forsaken expansion and the Annual pass.
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You needed to also purchase Forsaken in order to access the Annual Pass content. The purchasing page for Annual Pass specifically says “Forsaken required”.