New seasons and new content should be designed around getting many of the players who left to come back. A new raid is great, but the gaming experience of the hardcore is funded on the backs of the "casuals" and mid-cores. The store purchases will go up as the player base goes up, and so-called casuals may not have to patience to go for every engram in a season - so they buy more from the store. The hardcore is the beneficiary of all those that 14 million that bought the game but left. If they are going to leave, let them leave happy, so that when the new content in the fall comes, many will want to get out their wallets and come back. The problem is that many have left disgruntled and with resentment over Bungie's decisions and very poor stewardship of the game over the last couple of seasons and even with Forsaken. Clearly many leave when the content becomes less accessible (those with no dedicated team to pvp or raid, lack of challenging routes for those that prefer to play solo). Also, with the upcoming season of the nerfs, even more will leave. These are the players that want to come back, but won't, as they feel somewhat abused (battered spouse syndrome). So much of what Bungie will do in the future will be based on the revenue streams of today. At some point, the pressure will start to raise (no more Activision back-stop), and the overall new content will have to appeal to more than a small percentage of the player base. They'll be forced to humble themselves and try to get some of that 14 million back.