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1/13/2019 9:33:20 AM
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Black Armory Frame Unavailable Issue

As of completing my first Black Armory powerful frame this week (auto rifle) I became unable to choose any other frames. I HAD been planning on getting the Hand Cannon frame as it is the only weapon I haven't forged yet. I understand that having finished a frame from last week causing this week's to bug out is a known issue, but the problem gets worse. On my second character, my Titan, I finished my Hammerhead frame for the initial unlock of the forges then my sniper frame for the Gofannon forge unlock so that my Titan could go ahead and purchase the hand cannon frame so I don't have to wait another two weeks to get my last weapon. The problem is that as of finishing the sniper frame (which I didn't have the option of not accepting if I wanted to unlock Gofannon to be able to buy the hand cannon frame) ALL of the powerful frames from Ada-1 disappeared and became non-acquirable, even the auto rifle that was still available on my Warlock as a non-powerful frame. I would very much like to be able to get my hand cannon this week if at all possible. I WOULD send in a support request instead of posting on a public support forum except every spot in the website that says "contact us" or "send a request for support" redirects you to here. As such I would also like to point out that a dedicated support group that could be contacted directly would be much preferred to people who don't like to publicly air their grievances. TL;DR Please I want to finish collecting the weapons but I can't get the hand cannon because of a bug

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