Hey there, Appreciate you reaching out to us with this issue. Let's grab some info on your PC so we can look into this deeper. BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Copy text from saved file to preferred third-party text dump website (i.e. PasteBin, DumpTxt) and share link here: Issue Information Destination/Activity: Description: