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originally posted in: DLCs Unavailable
9/18/2018 5:36:24 PM
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Hello, and thank you for your report. Did you purchase the expansions on the same account that purchased Destiny 2?
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  • I think so but since I do play a lot on alternative accounts I cannot be 100 % sure. Let's say I was playing on an alt on a different game when I first downloaded Destiny 2, could this be why it isn't working ? I'm definitely 100 % sure I purchased the DLCs on my main account though.

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  • Can you check your Add Ons for Destiny 2 in your console menu and see if the expansions are installed?

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  • Any news on what might cause my problem ?

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  • Thank you for bumping the thread. If you don't already have your current PS4 set as your primary PS4, for all accounts you own, set your PS4 as your primary, then [url=https://www.bungie.net/en/Help/Article/12181]restore your licenses again. [/url] If that does not work, you will need to contact Playstation Support and let them know you have a licensing issue.

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  • Thanks for answering. I definitely have my main account activated as primary ps4. Had no idea you had to do it on all accounts so I will try that and let you know. PS Support has no idea how to solve my problem and hasn't been able to do so in about three weeks, 15 calls, many e-mails and a lot of screenshots.... I'm sort of desperate here.

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  • Hey. Ive checked every account the add-ons are always properly installed but show à little lock next to them.

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  • Sounds like the same issue i'm having: https://www.bungie.net/en/Forums/Post/248625826?sort=0&page=0

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  • Hi xVector, thanks for answering me. I read your thread and I'm fairly certain I can't get anywhere beyond level 20. Also, I can't access Gambit. I did complete the campaign and speak to everyone at the tower. I think it is something altogether that is keeping me locked out of the content. Maybe the fact (if it does verify) that I purchased DLCs on a different account than the one I bought the game with ? Not sure. Basically all I did was download the free version from the store, not minding which account I was on, since I can then play it from any of them. I had no Idea it would mean for me to have no access to DLCs (again, that's if it is in fact what's causing my issue).

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