JavaScript is required to use Bungie.net

Help

Help us help you.
11/4/2017 9:10:20 PM
2

Game freezes than crashes when going back to Orbit

My game right when opening it would work for about 30 mins than when I would go into a story line and after beating the mission I would get sent back to orbit and my game would freeze on a black screen, but I could hear audio in the background of when I crashed. -Already reinstalled with my 5mb download speed 2 times.... -Did scan and repair -Checked all my requirements they meet standards -Have Windows 8.1 if that matters Need help!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Sowexy: 11/5/2017 1:16:49 AM
    This is happening to me as well. I am using Windows 10 with all updates Titan X video card 24 gbs ram and a hex core i7 4930k Game is installed on a SSD. I have never had this issue with any other game but this one. Very frustrating.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Hello, If you are encountering issues when attempting to player Destiny 2 on PC, please fill out the following template: [b][u]REPORTING ISSUES[/b][/u] When reporting hardware issues to the [url=https://www.bungie.net/en/Forums/Topics?pNumber=0&tg=Help%20PCSupport]#PCSupport[/url] forums for Destiny 2, players should provide [i]as much of the below information as possible[/i]: [quote][b]BattleTag[/b] [i](with numerical suffix)[/i] [b]Configuration Info[/b] CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Upload to preferred file sharing service and provide hyperlink to DxDiag file. [b]Issue Information[/b] Destination/Activity: Description: [quote] [b]EXAMPLE[/b] [b]BattleTag:[/b] ExampleBattleTag#1234 [b]Configuration Info[/b] CPU: Intel Core i7-3770 GPU: Nvidia GeForce GTX 1060 6GB RAM: 8GB DDR4 GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1607) • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. [b]Issue Information[/b] Destination/Activity: EDZ/Adventure Description: When I start the Adventure “A Frame Job” my game crashes. [/quote][/quote] Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon