Instead of linking from the email you receive, try going to your code page here on Bungie.net and enter your code directly there.
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Edited by Th3Canadian: 11/4/2017 2:11:32 PMThats where i get my Error code, at the bungie redeem link. And its not from an email either.
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If the code is failing repeatedly, then you'll want to go to the bungiestore website and use their contact form, since this issue is concerning a code for a store-purchased pin. The BungieStore website has its own customer support form to do so, hopefully they can get back to you quickly to figure out what's going on with your irredeemable code.