[b]Tl;DR[/b] - RNG in the Eververse store makes purchasing things into a gamble, which comes off as being unfair to a person who is paying money specifically to skip the hassle, and it both burns people out and drives them away. Without debate, if you do resort to buying something, you should be able to get exactly what you want. In addition to this, advertising a bunch of new items as a focal point of expansions or events, and then making it nearly impossible to get them through actual gameplay makes players feel unrewarded. Good events offer more to do or more to earn in-game, but great events offer both, and it should be noted that MTs are not a substitute for earning rewards. Rise of Iron is an example of a good event that could have been great, as it gave us additional activities, but thanks to the MT system, made it very difficult to get the highly-publicized rewards. FotL offered neither, and instead just went with more MTs to pay for, and the overwhelming negative feedback to it should be looked at as a lesson learned. Hopefully, SRL can avoid repeating these past mistakes in order to become a great event that provides us with more to do and more to earn without relying so heavily on MTs.