so i just got back home today with a 20 dollar psn store gift card to spend on some silver, when i turned on my system everything seemed fine until i loged into destiny and went straight to the eververse booth only to watch in horror as the number of silver i had was still zero. i punched the correct 12 digit number in at the checkout and the money was added to my wallet. it just took my money and i don't know what to do, please help me.
-
Ifraidlone, Please take a look at [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13657][b]this article[/b][/url]. Follow each and every troubleshooting step. If your Silver balance still doesn't update, there is a contact form at the bottom of the page which you can fill out. Please keep in mind that the purchases you make through your console are not being made directly through Bungie. Sony is responsible for all purchases made from the PS Store.
-
https://www.bungie.net/en/Forum/Post/179320176/0/0 Poll to add customer service to micro transaction!
-
Well sounds like its working just fine. Money is in your wallet. You still need to purchase silver and use the money in the wallet for the silver.
-
im gonna take legal action if i get no help!