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Edited by Falcon22792:
3/23/2015 5:59:33 AM
9
I need support ASAP
I was having major server issues yesterday so I decided to take a break for the day. I log back in to find all of my characters gone. Who do I contact to get this matter resolved? I did not put so much time into this game for my progress to be erased in the snap of a finger.
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3 RepliesEdited by Makeshyft: 3/22/2015 9:46:18 PMHey Falcon22792! What types of server issues were you experiencing yesterday? I've encountered a similar issue where none of my characters showed up. This was due to a spotty connection to the Destiny servers. Character and Investment Data are kept serverside, so sometimes a spotty connection can lead to some interesting things. As for a fix, I suggest powercycling your router, clearing your cache, and restarting your Destiny App. A guide to clearing your cache can be found here: [url]https://www.bungie.net/en/Help/Article/12539[/url] Let me know if your characters reappear after trying these steps.
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Dude your f¿Cked no way getting back
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1 ReplyWhen did it happen and how long from when you noticed till this post
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1 ReplyCan I get some assistance or answers please? I'm so upset right now. I just wanted to play with friends...
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11 RepliesEdited by xi_GoinHam: 3/23/2015 4:16:11 AMJust curious but what steps have you taken to fix this problem aside from the ones makeshyft had you do? Edit: I just don't want to suggest anything you have already done
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1 ReplyEdited by MAMGRIZZLY: 3/22/2015 9:37:23 PMSorry but Bungie WON'T replace lost/deleted items or characters for any reason. Even if you were hacked or it was their fault. Does anyone have access to your acct?
