I feel you bro, I have Comcast and they are [i]awful.[/i] We were getting 5 mb/ps when we should've been getting 15 mb/ps. That is, when it was working. It constantly dropped, lagged, etc. Made it impossible to enjoy online gaming. I had to call them literally over 24 times. Most of it was just tech support (dem waiting times!), but the last three they had to come to my house. First time around, changed our modem. Didn't do anything. Second time, checked wires outside, found absolutely nothing wrong. The last time they finally sent someone who was competent. He found that wires throughout the house were loose, and fixed them promptly. Presto! Internet = Fixed. I was wondering why the last couple guys couldn't find anything... Anyway, Comcast = Terrible Customer Service. Never Again.