Hello,
Thanks for posting on the Help Forums! We are aware of this issue and are actively investigating. Thank you!
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Mid 2026 and f2p players are all banned from comp, iron banner, and all raids. What are you doing?
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it is now 2025 and this issue is still yet to be fixed. This issue is prohibiting me from playing simple content with my friends all because i dont want to buy in game purchases and you cant be bothered to fix an issue that even the smallest of websites can use correctly.
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Still dont work!
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Same issues. Tried different numbers, device, browser etc as forum users have suggested. No success. Why is there even a problem with this basic concept. Send a code. Not an inspiring start to the game. Fix it or remove it if you can't get it right.
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In November, and this still isnt fixed
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Still doesn't work.
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its been 4 months and no updates, fix your -blam!- please
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fix it already or just let people verify it with their emails at least. it shouldnt be their phone numbers only. im gonna quit this game until the problem is solved.
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This is taking WAY too long. I WANT TO PLAY ALREADY. PLEASE!
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Still doesn't work. Extremely frustrating. Makes me want to quit,.
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I haven't tried everything and I'm in the same boat... code will not send to my phone and trying tk get any help or assistance by bungie on any platform is horrific. Can we have an answer please.
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This has been an issue for well over a year at this point and 3 months since the above "active investigation" began or was acknowledged as existing. When is this going to be fixed if at all??? This feature not working is likely why countless F2P users, including myself, don't want to, and won't buy anything from the store or buy expansions.
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its now June 2023 and this problem still isn't fixed, your active investigation is -blam!- if you can't fix it after this long
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So new F2P players just cant do any SMS locked content for months now because of this issue?
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Fr I’ve been having this problem too. Still can’t get it verified.
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this is terrible should of been working by now
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any follow up on this or what? so useless
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your not helping still doesnt work
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@BNGHelp4 I'm having this problem and have been for almost 2 weeks now this is surely something that would be fixed as soon as possible because as a new "free to play" player this is something that loses you players as it prevents certain progress and access to content new players "require". I've wanted to buy multiple expansions for this game and have yet decided to part with my money simply because I'm afraid I won't be able to access the content. not to mention I've found similar threads from months back about the exact same thing so its crazy to me how this hasn't been fixed despite your thankfulness to a prior user/player for posting the problem with the active investigation. I understand companies have problems but damn this is dragging out with next to no updates on the matter, at least that I can find or should I say "can't" find. in other words, fix your sh*t.
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I have same issue! Please help. Not getting the code from either desktop or mobile phone. What gives?
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This is still an issue is there a fix for it anytime soon
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I currently switched to pc and I can’t play competitive or iron banner . When will this be fixed ?
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why is this still a problem