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10/2/2019 9:20:45 PM
5

PC Keeps Shutting Down While Trying To Play D2

For the past few hours I have been trying to play D2 on my brand new PC. At first I couldn't even spend a few minutes in the tower. I thought I may have been overtaxing my system, so I set the game to its lowest settings and was able to run around the EDZ for a few minutes. Even then my PC just shut off with no warning. It doesn't do this on other games on much higher settings. (Borderlands 3, Metro Games)
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  • this is happening to me at random times aswell. it could be five minutes into a session or four hours and I have to hard shut it down. I could run the game perfectly when it was on battle.net

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  • Hi there. Thanks for your report. The next time the game crashes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]

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    • Crashing to desktop, PC being fine, is one thing. If your PC shuts down, that's a serious error. Three things come immediately to mind: 1. Faulty power supply. I had this happen to me years ago while playing Fallout 4, and only Fallout 4 when it was heavily modded. Replacing the PSU resolved everything. My money's on this. 2. Graphics card (or system) overheating. Check your fans, airflow (clean any sliding filters under your power supply; rear exhausted; etc). 3. A stick of memory being faulty. Less likely (it shouldn't reset your PC) but not beyond doubt.

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    • i had the same issue, but it didnt constally keep happening, it crashed and completely froze my pc, couldnt even alt,ctrl,del. had to hard shut it off. but i didnt run into the problem again, just one time when i was on the moon.

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    • I take it you have already checked Event Viewer for logs?

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